Step 1
Get Started on Remote Fulfillment with FBA
Understand the first steps to start offering your US FBA products directly to customers across the border.
Complete Manual Remote Fulfillment with FBA Enrollment
Remote Fulfillment with FBA can help you to expand your business to México and Canada using your US FBA inventory.
1st step: Review Automatic Listing Creation Settings
By enrolling in Remote Fulfillment with FBA, you are allowing Build International Listings (BIL) to duplicate your US offers on Amazon.ca and Amazon.com.mx. Build International Listings also synchronizes your US FBA prices to Mexico and/or Canada by adjusting for estimated differences in fulfillment fees, referral fees, surcharges, exchange rates, and costs that you may incur when converting proceeds back to US dollars. If you already have a Build International Listings connection, we won't make any changes to your current settings. You will also be able to manage enrollment on an offer level once you're enrolled in Remote Fulfillment with FBA.
If you make a manual change to your ASIN price in your target store or stores, the connection to your US price will be broken, and your prices must be set manually. When you manually set your prices, please ensure you account for the exchange rate difference between US, Canada and Mexico to avoid unwanted pricing errors.
If you make a manual change to your ASIN price in your target store or stores, the connection to your US price will be broken, and your prices must be set manually. When you manually set your prices, please ensure you account for the exchange rate difference between US, Canada and Mexico to avoid unwanted pricing errors.
2nd step: Remove Seller Fulfilled Offers
If you participate in Remote Fulfillment, any seller-fulfilled offers you have will not be able to share the same SKU as an FBA offer. (This does not affect most sellers.)
While enrolled in the program, you will not be able to add seller-fulfilled offers to FBA SKUs. You can, however, maintain seller-fulfilled offers for the same items using separate SKUs. If you have any existing SKUs with both FBA and seller-fulfilled offers, the seller-fulfilled inventory will be set to zero when you enroll in Remote Fulfillment.
If you understand and agree to the requirement above, check the box and click enroll.
While enrolled in the program, you will not be able to add seller-fulfilled offers to FBA SKUs. You can, however, maintain seller-fulfilled offers for the same items using separate SKUs. If you have any existing SKUs with both FBA and seller-fulfilled offers, the seller-fulfilled inventory will be set to zero when you enroll in Remote Fulfillment.
If you understand and agree to the requirement above, check the box and click enroll.
3rd step: Review your ASIN Status Report
Download your ASIN Status report on the Remote Fulfillment page to understand which products were already added into the program and which ones you still have to take an action to become active. You can also enroll and unenroll eligible offers on a country level using this report.
Important!
Please remember to assign a deposit and charge method for the marketplaces you have selected to offer your products. You are able to use the existing your existing US options for either Marketplace or use Amazon Currency Converter for Sellers to deposit to your US bank account.
Understand Remote Fulfillment with FBA Fees
Remote Fulfillment with FBA have different fees to account for the cost of cross-border fulfillment to Canada and Mexico:
Fees for Remote Fulfillment with FBA are determined by product size and shipping weight.
Remote Fulfillment sales incur higher fulfillment fees to account for the costs of cross-border fulfillment to Canada and Mexico.
Referral fees are based on the store where the product was bought.
Customers, not sellers, pay import duties on items bought through Remote Fulfillment.
For more details visit, Remote Fulfillment with FBA fees.
Do not worry!
Our automated pricing tool is able to synchronize your US prices to Mexico and Canada sites, considering the exchange rate, estimated differences in fees and costs that you may incur when converting proceeds back to US dollars!
What can I sell on Remote Fulfillment with FBA?
Due to trade compliance and in-country regulations, not all items are eligible to sell through Remote Fulfillment with FBA.
The following product types are not eligible:
The following product types are not eligible:
Product types not eligible
Restriction per Country
Congratulations!
If you have followed the steps above, you have completed the initial setup of Remote Fulfillment with FBA.
Frequently Asked Questions
About the Program:
What is Remote Fulfillment with FBA?
Remote Fulfillment with FBA lets you sell to Customers in Canada and Mexico without having to send inventory to those countries. When you enroll in the program and create offers on Amazon.ca and Amazon.com.mx, Amazon will use your inventory in US fulfillment centers to fulfill orders across the border directly to the Customer, through Amazon Services LLC.
What is the difference between FBA Export and Remote Fulfillment with FBA?
With FBA Export, your offers become available to customers worldwide for purchase on Amazon.com. While in Remote Fulfillment with FBA your products will become available directly in Canada and Mexico websites. Therefore, your orders will appear in your Canada or Mexico Seller account, based on where the customer bought your product.
What are the eligibility criteria for Remote Fulfillment with FBA?
To be eligible for Remote Fulfillment with FBA, you must be a professional Seller registered for FBA in the US and the target marketplaces you wish to sell, and have a North America Unified Account with FBA Export enabled.
Where can I review my Remote Fulfillment with FBA orders?
Orders will appear in your Canada or Mexico Seller account, based on where the Customer bought your product.
How can I un-enroll Remote Fulfillment with FBA?
If you want to leave the program, go to the program settings, click Unenroll from Remote Fulfillment with FBA, and click Unenroll. All of your Remote Fulfillment with FBA offers for Canada and Mexico will be removed, but we will not adjust your setting preferences. Your FBA inventory will remain for sale in the marketplace where it’s located. No new inventory will be enabled for Remote Fulfillment with FBA unless you enroll in the program again.
If you have automatic listing creation enabled and want to stop having offers created in Canada and Mexico, you can adjust those settings through Build International Listings.
If you have automatic listing creation enabled and want to stop having offers created in Canada and Mexico, you can adjust those settings through Build International Listings.
What if I want to do both local FBA (Canada or Mexico) and Remote Fulfillment with FBA at the same time?
If you already have inventory of an ASIN located in Mexico or Canada, the ASIN will not be eligible for Remote Fulfillment with FBA until you have sold through that local inventory. If you have existing offers for Canada or Mexico but you don't have in-country inventory, those offers will begin to sell through Remote Fulfillment with FBA at their existing price at the time you enroll in the program.
If you are enrolled in Remote Fulfillment with FBA and decide you want to sell an ASIN locally instead, you can remove the ASIN from the program using the ASIN Status report. You can't fulfill ASINs both locally and through Remote Fulfillment with FBA at the same time. You can use the report to add those offers back to Remote Fulfillment with FBA after your local inventory has sold out.
If you are enrolled in Remote Fulfillment with FBA and decide you want to sell an ASIN locally instead, you can remove the ASIN from the program using the ASIN Status report. You can't fulfill ASINs both locally and through Remote Fulfillment with FBA at the same time. You can use the report to add those offers back to Remote Fulfillment with FBA after your local inventory has sold out.
Do I need to file taxes in Canada or Mexico? Do I need a Registro Federal de Contribuyentes (RFC) number for Mexico or to become a non-resident importer (NRI) for Canada?
No. When Customers buy products through Remote Fulfillment with FBA, they take title in the US, are the importer of record, and must pay any import duties, taxes, and fees when the products arrive in Canada or Mexico. Amazon simplifies this process by estimating the amount that will be due (the import fees deposit) and adding it to the amount the Customer pays at checkout. The Customer authorizes international carriers that partner with Amazon to pay this amount to Canadian or Mexican authorities on their behalf.
What should I do if I did not receive an opt-out notification but still want to enroll in the program?
You can always enroll in Remote Fulfillment with FBA manually via the enrollment page. If you are not eligible for the program in Canada, Mexico, or both stores, the enrollment page will alert you what the ineligibility reasons are. Once these eligibility issues are addressed, then you can attempt to enroll again.
What is the process for customer returns?
Customer returns will be sent back to the US and are subject to the FBA Customer returns policy.
Program Fees:
What Fees will I be charged?
Remote Fulfillment program fee, which will cover the cost of FBA fulfillment and free shipping discount. Remote Fulfillment with FBA program fees apply only to sales of products on Amazon.ca and Amazon.com.mx. For details about program fees, visit Remote Fulfillment with FBA fees.
What fees will Customers be charged?
Customer will pay: Product price; Import duties and taxes on items they order and non-Prime Customers will pay shipping fees.
Product Eligibility:
How do products qualify for Remote Fulfillment with FBA after I enroll in the program?
Not all items are eligible to sell through Remote Fulfillment with FBA. To be eligible, a product must:
- Be enabled for FBA in the US, and target marketplace(s)
- Meet all trade compliance and in-country regulations
The following product types are not eligible: Restricted products, Prohibited products, Dangerous goods.
We continually monitor factors that can affect an ASIN’s eligibility so that products are safe for customers to import. When an ASIN becomes ineligible, it is most likely because of a change in trade compliance regulations or Amazon’s risk assessment. In some cases, an ASIN is eligible for cross-border fulfillment under a different fulfillment method, such as local FBA fulfillment or Seller-fulfilled, but is not eligible for Remote Fulfillment with FBA. That could be because the regulatory risk is high or we have not yet assessed the risk, or because there are transportation constraints. Reasons for an item being high risk can include a requirement for extra documentation at the border and greater regulatory scrutiny or product restrictions in the customer’s country.
- Be enabled for FBA in the US, and target marketplace(s)
- Meet all trade compliance and in-country regulations
The following product types are not eligible: Restricted products, Prohibited products, Dangerous goods.
We continually monitor factors that can affect an ASIN’s eligibility so that products are safe for customers to import. When an ASIN becomes ineligible, it is most likely because of a change in trade compliance regulations or Amazon’s risk assessment. In some cases, an ASIN is eligible for cross-border fulfillment under a different fulfillment method, such as local FBA fulfillment or Seller-fulfilled, but is not eligible for Remote Fulfillment with FBA. That could be because the regulatory risk is high or we have not yet assessed the risk, or because there are transportation constraints. Reasons for an item being high risk can include a requirement for extra documentation at the border and greater regulatory scrutiny or product restrictions in the customer’s country.
What if an ASIN is ineligible for Remote Fulfillment with FBA but I still want to sell it in Canada or Mexico?
If your ASIN is not eligible for Remote Fulfillment with FBA but you still want to sell it in Canada or Mexico, you can send it directly to the country for sale through FBA or list it as a seller-fulfilled offer.
Can I check ASIN eligibility for Remote Fulfillment with FBA prior to enrolling in the program?
No. However, once enrollment is complete, you will have access to the ASIN Product Status report on the Remote Fulfillment with FBA page to review which ASINs are eligible and manually enable/disable selection. The selection updates will be reflected within 24 hours.
